Shipping policy

Shipping Policy

Order Processing & Handling

All orders are processed and prepared for shipment at our boutique facility.

• Standard processing time is 1 to 3 business days (excluding weekends and official public holidays).

• Orders placed during promotional sales, holidays, or restock drops may require an additional 1–2 business days of processing time.

• You will receive an automated email notification with your tracking details as soon as your package label is created.

Shipping Methods & Transit Times

We ship across the United States using automated real-time USPS rate calculations at checkout to guarantee fair and accurate pricing. Once processing is complete and your package is handed over to the carrier:

• Standard USPS Delivery: Typically takes 4 to 5 business days for nationwide delivery.

• Shipping times are estimates provided by the carrier and are not guaranteed delivery dates.

Address Accuracy & Unclaimed Packages

Customers are solely responsible for providing complete and accurate shipping addresses (including apartment, unit, or suite numbers). If a package is returned to us by USPS due to an incorrect, incomplete address, or uncollected delivery, the customer will be responsible for paying re-shipping fees to have the package dispatched again.

Lost, Stolen, or Delayed Packages

Once a package is scanned into the carrier's system, Studio Lounge is no longer liable for shipping delays, weather disruptions, or lost/stolen packages. If your tracking status shows "Delivered" but you have not received your package, please check with household members and neighbors, and contact your local USPS office directly to file a missing mail claim.